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Privacy Policy for Input Health Hub

Last Updated: 6/10/2023

1. INTRODUCTION

Input Health Hub (“we,” “our,” or “the Club“) is committed to protecting the privacy and security of our members’ personal information. This Privacy Policy outlines how we collect, store, use, and share member data for membership management, fitness assessments, and marketing communications. It also addresses the use of surveillance cameras for security purposes within the gym.

 

2. INFORMATION WE COLLECT

We collect the following types of member information through our website, www.inputfitness.com.au:

  1. Personal Information: This includes your name, contact information (email address, phone number, address), date of birth, and emergency contact information.
  2. Health Information: We may collect health-related information such as medical history, fitness goals, and any medical conditions that may affect your ability to exercise safely. This information is collected solely for fitness assessment purposes and to ensure your safety while using our facilities.
  3. Membership Information: We collect data related to your membership, including payment information, membership status, and usage history.
  4. Marketing Information: If you opt-in, we may collect data related to your interactions with our marketing communications, such as email opens and click-through rates.

 

3. HOW WE COLLECT INFORMATION

We collect member data through our website, www.inputfitness.com.au, as well as in-person at our club. The website uses cookies and other tracking technologies to collect data. We collect data through the following means:

  1. Membership Application: When you sign up for a membership through our website, we collect personal and health information necessary for membership management and safety.
  2. Fitness Assessments: Health-related data is collected during fitness assessments to customize exercise programs and ensure your safety.
  3. Trainers: Trainers may collect additional health and fitness-related information during personal training sessions, with your consent, to tailor workouts and monitor progress.
  4. Marketing Communications: We use ZipLeads, Meta Pixel, Google Analytics, and Google AdWords on our website to track user interactions with our marketing materials. This data helps us improve our communications and provide you with relevant offers.

 

4. HOW WE USE MEMBER INFORMATION

We use member data for the following purposes:

  1. Membership Management: Personal information is used for membership administration, including billing, account management, and communication related to your membership.
  2. Fitness Assessments: Health information is used to design safe and effective fitness programs tailored to your needs.
  3. Trainer Collaboration: Health and fitness data may be shared with trainers to provide personalized guidance and monitor your progress.
  4. Marketing Communications: We use marketing data to send you promotional offers, fitness tips, and updates about our services. You can opt-out of marketing communications at any time.

 

5. SHARING OF MEMBER INFORMATION

We do not sell member information to third parties. However, we may share your information with the following parties:

  1. Trainers: Your health and fitness information may be shared with trainers you work with, but only with your explicit consent.
  2. Service Providers: We may engage third-party service providers to assist with membership management, marketing, or analytics. These providers are bound by confidentiality and data security agreements.

 

6. SURVEILLANCE CAMERAS

We utilize surveillance cameras for security purposes within the gym. The footage is used to ensure the safety of our members and to protect against theft and vandalism. The recorded video is stored securely and is only accessed as needed for security purposes.

 

7. YOUR RIGHTS AND CHOICES

You have the following rights concerning your data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: You can request corrections to inaccurate or incomplete data.
  3. Erasure: You can request the deletion of your data, subject to legal requirements.
  4. Marketing Opt-Out: You can opt-out of marketing communications at any time.

 

8. CONTACT US

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at 03 9789 3566 or hello@inputhealthhub.com.au.

 

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our data practices. We will notify you of any significant changes through the contact information provided.

By using our services and facilities, you consent to the practices described in this Privacy Policy. Visit our website at www.inputfitness.com.au for more information.